At After 21, we strive to deliver your favorite skincare products quickly, safely, and efficiently.

Processing Time

• All orders are processed within 1–3 business days
• Orders are not processed or shipped on weekends or public holidays
• During high-demand periods, processing times may be slightly extended

Shipping Time

• Standard Delivery: 5–7 business days
• Delivery timelines may vary based on your location and courier availability

Shipping Charges

• Shipping charges (if applicable) will be calculated and displayed at checkout
• We may offer free shipping on selected offers or minimum order values

Order Tracking

• Once your order is shipped, you will receive a tracking link via email or SMS
• You can use this link to monitor your delivery status in real-time

Delivery Delays

While we aim for timely delivery, delays may occur due to:

• Weather conditions
• Courier or logistics issues
• Public holidays or peak seasons

We appreciate your patience and understanding in such situations.

Incorrect Address or Failed Delivery

• Please ensure your shipping details are accurate at checkout
• We are not responsible for delays or losses due to incorrect addresses
• Re-shipping charges may apply in case of failed delivery attempts